1. KEEP UP TO DATE WITH COMMUNICATION
It is important that you keep up to date with all the communication coming from your hiring manager and staff services. Your hiring manager will contact you soon (if they have not already) with important information about your commencement, employment details and onboarding. Your email account is the primary point of contact for all communications from Buller Ski Lifts (BSL) and it is assumed by BSL that any email sent to you is received and read.
2. COMPLETE ONBOARDING PAPERWORK
Prior to commencing with Buller Ski Lifts (BSL) there is some on-boarding and induction items that are needed to be completed. (Note: you will not be able to commence work or utilise your season pass privileges until all pre-employment activities are completed)
Our onboarding system is via Flare HR, you will receive an email with the link to complete the below items:
- E-sign your Employment Contract
- Update personal details in your employee profile including:
- Emergency contact details
- Australian bank details
- Superannuation information
- Tax Declaration form
- Verify your Australian Working Rights – upload your passport/visa information if required
- Upload your Working with Children’s Check (Ski & Snowboard team members)
- Read and acknowledge all important policies and documents. We will require your e-signature on all documents, these are available for review after signing in Flare
If you are yet to receive an email with this information, need to clarify information or unsure about how to review and sign your contract, please contact staff.services@skibuller.com.au
3. BULLER SKILLS ONLINE (LMS) TRAINING
Buller Skills is BSL’s online induction and training platform. Completion of your assigned training is required prior to your first day of work and to receive your Season Pass! The modules include an Introduction to BSL, Buller Crew and Departmental Overview
You will receive automated messages via email indicating when you are required to do this and how to access the required modules online. This will typically be sent out middle of May. If this is your first time completing Buller Skills you will be required to enter your email and create a password. If you have used Buller Skills before, enter your email and password that you have previously used. If you have any questions about the online induction, please contact Human Resources on hr@skibuller.com.au
Buller Skills can be completed on your phone, tablet or computer
- Download the SAP Litmos app from either Apple Store or Google Play
- Complete training via desktop, log in HERE
4. WHAT TO BRING
This may be the first time you have lived out of home or it is your first season and you may be unsure of what to bring. Below are some suggestions of things you may need to prepare for your Buller season. If you feel like you are missing some essential items, there is a free BSL staff shuttle bus that goes down to Mansfield (the closest town from the mountain) everyday commencing from the official first day of the season – there is Foodworks, IGA, KMart Hub, Reject Shop, Op shops and Pharmacy in town.
Laundry:
- Hamper/Basket/Laundry Bag
- Laundry Detergent
Kitchen/Cooking:
- Reusable Containers
- Your own food
**Please note all staff accommodations are self catered and have shared cooking facilities with cooking utensils, cutlery, crockery, knives & chopping boards, pots & pans, cooking trays, freezer & fridge.
Clothing:
We suggest bringing a number of layers so you can put on and take off what you need, when you need.
- Uniforms are provided on your arrival, these are not to be worn whilst off duty.
- Your ski gear (Waterproof pants and jackets, ski goggles, helmet, sunglasses, ski gloves, base layers)
- Beanies
- Warm jumper and underclothing (thermals)
- Sunscreen and lip balm
- Boots or shoes with good traction for walking in the snow and icy conditions
- Coat Hangers
- Staff Events Attire/Costumes
– Formal attire for the ticketed CFA Ball event in June (tickets gets released usually 2nd week of June)
– Christmas outfit for Christmas in July Staff Toucan
– Spring Toucan
– Retro Weekend in September
- Gym clothes (if you are planning to enrol in the gym)
Staff Accommodation:
- Towel, toiletries
- These items will be provided but you are welcome to bring your own: Bedsheet, pillow and doona, doona cover, toilet paper
Your own ski/snowboard equipment:
You are able to use your staff discount at any of our Altitude Buller Sports stores on mountain and in the valley, these discounts apply to both retail and rental items! If you have never been to the snow before it is a good idea to rent equipment and take a lesson to decide which board and/or ski is right for you. Our amazing rental teams can help you with any of your questions and even give some hot tips for the right set up!
We encourage all team members to wear a helmet when they are on the slopes. Helmets are compulsory for all BSL team members if they are skiing or boarding in uniform or whilst on duty. We strongly advise everyone to have the appropriate ambulance cover. Best to check before your arrival as not all health providers cover Ambulance.
TIP # 1:
“If you are wanting to order something online/ shop online up to 1 week prior to your arrival on the mountain, you can do so. Just have it delivered to the mountain post office and you can pick it up when you get to the mountain. You will need to present your ID upon pick up of your letters/parcels”
The address for postage is:
YOUR NAME
1 Summit Road, Mount Buller, VIC, 3723
TIP #2:
“Do not overpack. You will share a space with up to 3 people so storage is very limited. You could always head to town (there is a free staff bus shuttle) and buy something if you need it”
5. DOWNLOAD TIME & ATTENDANCE APPS
Deputy is BSL’s scheduling and timesheet system. You are able to download the Deputy app to your own phone to be able to check your roster and see communication. You will receive an email to set up your Deputy Account. ***DEPUTY is not applicable to Snowsports Instructors
Ski & snowboard Instructors will be using Flaik
5. CONFIRM YOUR STAFF ACCOMMODATION ALLOCATION DIRECTLY WITH YOUR MANAGER
6. ONLINE WEBINAR (FIRST SEASONNAIRES)
First seasonnaire online webinar session 1 – 28th of April 2026 17:00 – 17:45 Melbourne Time (GMT+10)First seasonnaire online webinar session 2 – 8th of May 2026 10:00 – 10:45 Melbourne Time (GMT+10)
7. PRE-WINTER TRAINING/INDUCTION
Welcome to BSL Session 1 (1 of 4 identical sessions) – Cinema ** 18th of June 2026
Welcome to BSL Session 2 (1 of 4 identical sessions) – Cinema ** 23rd of June 2026
Welcome to BSL Session 3 (1 of 4 identical sessions) – Cinema ** 25th of June 2026
Welcome to BSL Session (Delatite Valley staff/Off mountain) – ** Date TBC
Ski & Snowboard School Department Training **24th & 25th June 2026
Team members would only need to attend 1 of the 3 Sessions “Welcome to BSL”
GET EXCITED!
Working your first winter season is an amazing experience. You will make friends for life and gain new experiences, learn/improve your skiing and snowboarding skills. We can’t wait to welcome you!
MOBILE COVERAGE ON THE MOUNTAIN
Most major phone companies have coverage in the Alpine area. Best to go with Telstra or Optus Network.
For International team members, SIM cards are available online or at the airport, or “pay as you go” plans and SIMs with specific companies are also available (and generally a bit cheaper with better data options than the pre-paid international ones).
Either way, we strongly recommend sorting out your phone options in the airport or city area prior to your arrival to the mountain.
For international team members, here’s your to do list
OPEN AN AUSTRALIAN BANK ACCOUNT
You are required to open a bank account in Australia before you arrive at Mt Buller. We recommend National Australia Bank, Commonwealth Bank, or ANZ, although you are free to choose. All wages are paid directly into the Australian bank of your choice. This can be done in any major city or in Mansfield. You will not be able to receive your wages if you do not have an Australian bank account or are unable to provide the account numbers to our payroll staff.
□ GET YOUR AUSTRALIAN TAX FILE NUMBER:
It is a requirement of the Australian Government that all people who work in Australia have a valid tax file number (TFN). You can only apply for this number once you have arrived in Australia. You can apply for your TFN online using the link below. We highly recommend you make your application online as soon as you arrive in Australia.
This link has more information about the ‘TFN’ and how to apply online.
Your TFN will be posted to you at the postal address you show on the application form. You may use the following address for all mail you wish to receive while at Mt Buller.
Postal Address:
1 Summit Road, Mount Buller, Victoria, 3723, Australia
Once you arrive at Mt Buller, please head to the Mt Buller post office and check if your mail has arrived.
□ WHEN YOU HAVE YOUR TAX FILE NUMBER, OPEN A SUPERANNUATION ACCOUNT
Superannuation, or ‘super’, is money put aside by your employer over your working life for you to live on when you retire from work. Most people can choose the super fund they want their contributions paid into. The YourSuper comparison tool will help you compare MySuper products and choose a super fund that meets your needs. Once you have a Super account please update your Flare profile with your Super details.
If you are a temporary resident working in Australia and you are eligible for super, your employer has to make super guarantee contributions for you. You may be paid your super money once you have left Australia. This payment is called a Departing Australia super payment (DASP). New Zealand citizens and permanent residents of Australia are not eligible for this payment. To see if you’re eligible, and to apply for the DASP online or by downloading the paper application form, visit Temporary residents and super. More info about Super on this link.
□ VICTORIAN WORKING WITH CHILDRENS CHECK (FOR SKI & SNOWBOARD DEPARTMENT)
It is an Australian and Victorian State law that all employees who work with children hold a valid ‘Victorian Working with Children’s Check’. This must be completed prior to your arrival at Mt Buller, or you cannot commence work.
You may apply for a Working with Children’s Check online and then complete the application at an Australia Post Office – please note Mt Buller Post Office cannot process these applications. The closest Post Office is in Mansfield – we highly recommend you complete this task before leaving Melbourne. The Working with Children’s Check is valid for 5 years and you will need to make payment when you apply. You must apply for an ‘employee’ Working with Children’s Check. Follow the link below to start your application.
https://www.workingwithchildren.vic.gov.au/individuals/applicants/how-to-apply
You will need to update your online onboarding to provide evidence that you have completed your application when you arrive at the resort.
□ TRAVEL INSURANCE & AMBULANCE COVER
We highly recommend all employees have appropriate travel insurance to cover any medical expenses for illness or injury. In the unfortunate circumstance you sustain an injury and require to be transported to hospital or the medical center via ambulance, you will be liable to the cost. A short trip in the ambulance can cost thousands of dollars.
There are several travel/health insurance providers that can offer coverage for overseas workers.
Please click this link to subscribe. https://membership.ambulance.vic.gov.au
Before You Arrive – Confirm Your Accommodation
Before making travel plans, confirm your accommodation allocation with your manager.
Your transport options depend entirely on whether you’ve been placed on‑mountain or off‑mountain.
Off mountain accommodations (Valley):
If you’re allocated to:
- Koala Lodge
- Purcell Gate
- Warrambat Road (49 & 50)
- Merrijig Motor Inn
- Mirimbah Store
- 260 Buller Road
You can use the free staff shuttle bus departing from Mansfield Masonic Hall. It will drop you at the closest stop to your accommodation.If you’re allocated to:
- Mansfield House
- Elvin Street House
These locations are only about a 10‑minute walk from the V/Line bus stop on High Street Mansfield, so the shuttle is not required
Please note: staff are not permitted to drive up the mountain or park in any on‑mountain car parks once the winter season has commenced. If you need to get to work, the free BSL staff shuttle operates between the Delatite Valley (Mansfield) and Mt Buller Village.
Arriving via Public Transport
If Arriving Before Season Opening
1. Melbourne Airport → Southern Cross Station
Take the Skybus (every 15 min). Book the Skybus here.
2. Southern Cross Station→ Mansfield
Take the V/Line bus. Book Vline Bus here.
3. Mansfield → to your off mountain accommodation
The free staff shuttle does not commence until opening weekend of the winter season. You must arrange a pickup at Mansfield with your hiring manager. Please organize this days before your planned arrival.
If Arriving After Season Has Started
1. Melbourne Airport → Southern Cross Station
Take the Skybus (every 15 min). Book the Skybus here.
2. Southern Cross Station→ Mansfield
Take the V/Line bus. Book Vline Bus here.
3. Mansfield → to your off mountain accommodation
Take the free BSL staff shuttle from Mansfield Masonic Hall (5‑minute walk from the bus station).
On mountain accommodations:
If your property is not listed in the off‑mountain options above, it is on‑mountain.
All on‑mountain staff must park at the Mirimbah Staff Car Park.
More details in the “Driving & Parking” section below.
Option A: Driving
All staff must park at the Mirimbah Staff Car Park (200m after the resort entry gate). Click here for direction to Mirimbah Staff Carpark
This parking is free for staff only.
Vehicle Registration is Mandatory
ARV (Alpine Resorts Victoria) requires all staff to:
- Register your vehicle (Proof of employment required), and
- Display the Buller Crew parking pass on your dashboard
Unauthorised cars will receive fines. Register your car here.
If Arriving Before Opening Weekend (before midday Friday 5 June):
You may drive all the way up the mountain to unload belongings, but must: 
Register your vehicle at the Mt Buller Post Office with proof of employment. Move it to Mirimbah Staff Car Park before opening weekend
If Arriving After the Season Opens
- Stop at Mirimbah Entry Gate
- Show proof of employment to collect your parking pass
- Park at the Staff Car Park
- Wait at Buller Rock for the staff shuttle to take you up the mountain
The Mt Buller Rock opposite carpark
Option B: Public Transport
If Arriving Before Season Opening (or during green season when there is no staff shuttle operating)
1. Melbourne Airport → Southern Cross Station
Take the Skybus (every 15 min). Book the Skybus here.
2. Southern Cross Station→ Mansfield
Take the V/Line bus. Book Vline Bus here.
3. Mansfield → Mt Buller or your off mountain accommodation
The free staff shuttle does not commence until opening weekend of the winter season. You must arrange a pickup at Mansfield with your hiring manager. Please organize this days before your planned arrival.
If Arriving After Season Has Started
1. Melbourne Airport → Southern Cross Station
Take the Skybus (every 15 min). Book the Skybus here.
2. Southern Cross Station→ Mansfield
Take the V/Line bus. Book Vline Bus here.
3. Mansfield → Mt Buller or your off mountain accommodation
Take the free BSL staff shuttle from Mansfield Masonic Hall (5‑minute walk from the bus station).
OTHER BUS OPTION:
Our friends from BullerBus are offering staff for 2026, 50% off their one way tickets from Melbourne CBD or Tullamarine Airport from 7th of June to 25th of June. Straight to the Mt Buller Village Square no changing buses anywhere.
Promo code = STAFF26
Book the BullerBus here
You may book the MMBL bus (paid option) from Mansfield to Mt Buller.
Click here for direction on how to get from SkyBus to Mansfield Masonic Hall
You must arrive before 5:00pm to check in at Staff Services.Arriving after 5pm office is closed = you must book your own accommodation in Mansfield and come up the next morning.
Book Your Arrival
Staff accommodation becomes available 48 hours before your first workday.
Update your arrival details in the Staff Online Portal at least 1 week before arrival.
You’ll need to provide:
- Date of birth
- Estimated arrival date & time (8:30am–4:30pm only)
- A photo for your season pass
- No sunglasses, masks, hats
- Upload via e‑store or get taken at Staff Services
This ensures: Your season pass is ready Your bed is prepared
When you arrive on the mountain :
CHECK IN
All staff living in staff accommodation must check in at:
Staff Services Office
Ski & Snowboard Building, Level 3
8:30am–5:00pm (7 days)
Arrivals outside these hours must secure your own accommodation for the night.
Click here for direction on how to get to Staff Services Office from the village square.
COLLECT YOUR SEASON PASS & UNIFORM
You can collect your staff lift pass once: You’ve checked in All onboarding tasks (including Buller Skills) are complete
Lift access + discounts activate only once onboarding is complete.
STAFF ACCOMMODATION OVERVIEW
BSL has a variety of staff accommodations on and off mountain where you will be housed during the season. Your bed allocation should be displayed when you fill out your arrival form – if there is no bed allocation displayed on the form please follow up with your hiring manager. Some team members will be housed at the base of Mt Buller. These are all shared accommodations with shared facilities. Complimentary staff transport is available for team members to get to and from work if living off mountain/valley. Allocation is based on your hours, arrival date and the position you hold with BSL throughout the winter season. Only team members committing to the full season and with unlimited availability will be offered the opportunity to live in staff accommodation.
Subsidized rent (inc. bills) is paid weekly through a payroll deduction with costs between $160– $190 per person, per week, depending on location or if it’s on/off mountain. Rooms are in a dorm bunk bed set up style and you may be required to share with UP TO 3 other BSL team members. Lodges are fully furnished. A bond will be deducted and will be returned end of season upon completing a clearance form.
PLEASE NOTE: All Staff Accommodation is strictly non-smoking (vape and cigarettes)
You may request one other BSL employee to share with during the season; however this is not a guarantee. If you are travelling alone, roommates will be allocated to you. Please note whilst we make every attempt to house the majority of our team, in some cases we are unable to offer suitable accommodation to all team members.
ON MOUNTAIN STAFF ACCOMMODATIONS
Fawlty
Tirol
Flakeside
Spurs
Stirling House
Sugarbush
St Antons
Other on mountain accommodations: Ski Patrol Base, Bayerland, Judges Stand, ABOM, Winter Activity Centre
OFF MOUNTAIN ACCOMMODATIONS
If you are driving, please drive straight to your accommodation. You are not required to complete the sign in process with Staff Services until the day after arrival. Please make your way up the hill and complete this process after you have settled in.
Koala Lodge (nearest bus stop : Warrambat Rd)
Purcell Gate (closest bus stop : Changue Rd)
Mansfield House Buller Sports
50 and 49 Warrambat Road (closest bus stop : Warrambat Rd)
260 Buller Road (closest bus stop : Pullins Ski Shop/BP)
Other Valley accommodations: Alpine Ridge, 57 Elvin St
FLAIK & DEPUTY
Flaik is the scheduling and timesheet system for Ski & Snowboard Instructors working with BSL.
Deputy is BSL’s scheduling and timesheet system. You are able to download the Deputy app to your own phone to be able to check your roster, see communication via the News Feed and put in leave requests.
Download the Deputy app via Apple Store or Google Play
One week prior to your commencement date, you will receive an email to set up your Deputy Account.
***DEPUTY is not applicable to Snowsports Instructors – Flaik is the scheduling system for Instructors***
UNIFORM BARCODES
Please do not remove the barcode attached to your uniform. You are responsible for the barcode at all times. Barcodes are how we identify that a uniform has been rented to you. We strongly encourage you to take a photo of your uniform barcode(s) when you receive your uniform so you can easily identify that it belongs to you. There have been incidents of uniforms being accidentally swapped. If you do remove a barcode for any reason, keep it somewhere safe, as it is still required to identify your allocated uniform when you return them to our office.
POST OFFICE
Mt Buller Post Office is located in the Information Reception Desk of Alpine Central.
Open from 8:30am – 5:00pm daily throughout the snow season and Mon – Fri 8:30am – 5:00pm and Sat & Sun 10am – 4pm during off season.
If you wish to receive mails/parcels please use the below address:
YOUR NAME
1 Summit Road
Mount Buller, VIC, 3723
You would need to pick up your mails and parcels from the post office. It doesn’t get delivered to accommodations.
GROCERIES
You are able to get your groceries from
- Buller Grocer (located at the village) open til 9pm
or order online from off mountain
Delivery charges applies
- Mansfield Foodworks
- Mansfield IGA
Link to Mansfield IGA Online Store
Link to Mansfield Foodworks Online Store
FITNESS
Mt Buller has a gym and physiotherapy located on Level 1 of Alpine Central Building operated by an independent business.
For more information and pricing please reach out to them: https://www.alpinehighperformance.com.au/
TRANSPORT
BSL offers a complimentary staff bus service to and from Mansfield for BSL team members. The bus timetable varies during the ski season according to demand – this can be found on the home page. If there are schedule changes, it is communicated on Flaik, Deputy, BSL Crew FB group so lookout for these announcements.
Within the Village there is an ‘intra-village shuttle loop’ which operates throughout the day and has three routes along Stirling Road, The Avenue (Ski School) and Summit Road. Everything is also in walking distance, sometimes walking can be a faster option.
MEDICAL CENTRE & EMERGENCIES
IF IT’S AN EMERGENCY call 000. Ambulance Victoria and Victoria Police are based on Mt Buller and provide 24 hour emergency assistance.
Save the Ski Patrol #: 03 5777 7808
Ambulance Victoria is available for acute transfers to the hospital. In the event that you require hospital services you will be transported to the closest health services that has the capability to meet your needs.
(Hospital transfers are not cheap, especially from the mountain – make sure to check that Ambulance cover!)
Trauma and accident services / Mt Buller Medical Centre – Mt Buller has a first class urgent and trauma care system with our Ski Patrol team. Our highly trained and specialised Ski Patrollers attend to injuries on the ski field and transport people to the Medical Center if needed.
MEDICAL CENTRE MOBILE NUMBER: 03 4705 8905
GP Services – If you need to see a General Practitioner whilst you are on the mountain, we encourage you to reach out to your local GP as they may be offering telehealth consultations and can provide the best personalised care. If they are not providing telehealth consultations, you can call GP2U, Australia’s largest telehealth provider to book online. Bookings can be made on-line 7 days a week from 7am-7pm.
NON SNOW ACTIVITIES
Mt Buller also offers non-snow activities for those rainy, white out days or even the days you want to give the legs a rest!
- Mt Buller Cinema – check out the ‘What’s On‘ page or the cinema Facebook Page
- Buller Air Zone – for all your trampoline & rock climbing needs
- Alpine High Performance Fitness Centre & Physio – offering gym memberships & exercise classes, more information on their Facebook Page
- National Alpine Museum – Australia’s highest acknowledge museum showing off Mt Buller & all of Australia’s alpine history for just a gold coin donation
- Waterspa at Breathtaker Hotel and Spa
PHARMACY
Mt Buller does not have a pharmacy on the mountain – there are two pharmacies in Mansfield who are able to arrange medication delivery for a fee if required
Eisner’s Guardian Pharmacy
Phone: 03 5775 2028 or SMS 0439 498 969
Email: mansfield@guardianpharm.net
Mansfield Pharmacy
Phone: 03 5775 1311
Scripts are required when arranging a medication delivery – best method is to call the Pharmacy first as they will require details of delivery, credit card details & to discuss medications with the patient
WIFI IN STAFF ACCOMM
Network Name: BSL Staff Wifi
Password: ExpectRespect
If there are network issues, please lodge an IT Ticket on freshdesk
All staff accommodations have free Wifi except Purcell Gate, 49 & 50 Warrambat Road
PAY
Pay week is Monday through Sunday and your pay is deposited weekly directly into the Australian bank account you have nominated through your onboarding documents. Deposits are typically received by Tuesday evening or Wednesday following the end of the pay period. Payslips are electronic and are emailed to you via the email provided during the onboarding process.
Bond for staff accommodation and/or rented uniform is typically taken during the first two weeks of your employment and conditions permitting, returned in the staffs last pay cycle when departing. Rent is deducted in full each week.
HEALTH AND SAFETY LINKS
Bookmark/Save these links for easy reporting:
BSL ORGANISED STAFF EVENTS
- Christmas in July Winter Toucan
- Spring Toucan
- MVP (Mountain Valley Performer) Recognition Dinner
- Years of Service Award
- Career’s Evening
- Women’s Event
- Departmental Party Gathering
MVP RECOGNITION PROGRAM
At BSL, we are committed to recognizing and celebrating the outstanding contributions of our dedicated team members, both on the mountains and in the valley, front of house and back of house. The MVP (Mountain Valley Performer) Recognition Program is our way of celebrating and acknowledging the exceptional contributions made by our employees who consistently go above and beyond, embodying our 5 core values that this recognition program promotes. We encourage all employees to actively participate by nominating colleagues who consistently go above and beyond
Our most recent MVP won:
- 2022 Season – A trip to Colorado, USA
- 2023 Season – A trip to Sunpeaks, Canada
- 2024 Season – A trip to Madarao, Japan
- 2025 Season – A trip to Madarao, Japan
- 2026 Season – A trip to Madarao, Japan
2026 Nomination link
For more information about the MVP Rewards & Recognition Program please visit here
STAFF BENEFITS
At BSL, it is important to us that our team enjoy their experience just as much as our guests! The perks.. they start with a free season pass which permits free skiing/boarding @ Mt Buller INCLUDING night skiing & boarding!
- Complimentary Ski & Snowboard School group lessons (blackout periods apply, lesson will be carried out only if there is a paying guest)
- Discounted lessons on selected classes for spouses & dependents depending on your entitlement level
- 10% discount on private lessons
- 20% discount on all F&B at all BSL owned hospitality venues (B-Tag required to avail of discount)
- 20% discount on the full retail price at all Buller Sports owned retail & rental venues)
- Invitations to all BSL Staff Events and celebrations throughout the season.
- Access to employment opportunities outside the season.
- Employee reward and recognition programs
Hey, return staff – here’s how to redeem your BSL-Bring-A-Mate-Vouchers
Seasonal team members (unlimited availability) Year 2 – you’re entitled to 5 x Bring-A-Mate day passes
Seasonal team members (unlimited availability) Year 3+ – 10 x Bring-A-Mate day passes
Bring-A-Mate passes are transferrable day pass, it is discounted 50% for PEAK period or FREE in NON-PEAK periods. Nonpeak periods are prior to the June/July Vic School Holidays. For the months of July and August of each calendar year- it is PEAK period)
Staff member needs to log into shop.skibuller.com.au and navigate to their account page’s voucher section. In the voucher section, you will see your vouchers. From this area you can do the following:
- Redeem the voucher code
- Print the voucher
- Email the voucher to a friend
To redeem a voucher, either click redeem, or for guests that have a code, enter it into the voucher ID field:
You can also send a link with the code already re-applied, here is the link. This window pops up with the name of the voucher:
Clicking “redeem voucher” will take you to a product page where you can select the date and age group for the lift pass you wish to purchase. Note: the voucher ID is locked from editing so if someone adds a product to their shopping cart with a voucher ID, and leaves that item in their cart, the voucher ID will not be usable by others until that product is removed from the cart! This is pretty important as there will be guests who cannot redeem a voucher because that voucher ID is being used by another shopping cart. If this exact situation happens, we have to reach out to Aspenware directly to clear out the voucher id from any “saved” shopping carts that may have been left unfinalised.
MOUNTAIN COLLECTIVE BENEFITS
Being a Buller Ski Lifts staff member means you are able to get 50%-off day tickets at Mountain Collective Resorts! For FULL information on this benefit, link here.
IKON PASS BENEFITS
Mt Buller being an IKON PASS resort you will get:
• 50% Off Lead Ticket Price at all Ikon Pass partner resorts around the world during 2024/25 season.
• Proof of Employment – Team member must present original of Team Member Employment Verification form (no photocopies) that you can get from Staff Services office, your 2024/25 lift pass, valid photo ID and a current payslip
• Form is Not Transferable – Ikon Pass Employment Verification form is non-transferable and may not be redeemed by anyone other than the individual it was issued to.
• Must be in Good Standing – All active team members in good standing are eligible for discount.
• Fraudulent Use – Team members found giving their season pass or lift ticket to a friend for their use are subject to disciplinary action up to and including termination. This form is non-transferable or has no cash value.
• End of Employment – When team member’s employment ends, eligibility for discount at any Ikon Pass partner resort ends
BULLER CREW PROGRAM BENEFITS
Buller Ski Lifts (BSL) is a member of the Buller Crew Program so aside from the BSL Hospitality/Retail & Rental Discounts that you can avail for being a BSL member, you can also avail of the Buller Crew Program discounts at other businesses on the mountain who are members of Mt Buller Chamber of Commerce (MBCC). More info about Buller Crew here.