Before you Arrive

1. KEEP UP TO DATE WITH COMMUNICATION

It is important that you keep up to date with all the communication coming from your hiring manager and staff ​services. Your hiring manager will contact you soon (if they have not already) with important information about ​your commencement, employment details and onboarding. Your email account is the primary point of contact ​for all communications from Buller Ski Lifts (BSL) and it is assumed by BSL that any email sent to you is ​received and read.

 

2. COMPLETE ONBOARDING PAPERWORK

Prior to commencing with Buller Ski Lifts (BSL) there is some on-boarding and induction items that are needed to be ​completed. (Note: you will not be able to commence work or utilise your season pass privileges until all pre-​employment activities are completed)

Our onboarding system is via Flare HR, you will receive an email with the link to complete the below items:

• E-sign your Employment Contract
• Update personal details in your employee profile including:
  • Emergency contact details
  • Australian bank details
  • Superannuation information
  • Tax Declaration form
• Verify your Australian Working Rights – upload your passport/visa information if required
• Upload your Working with Children’s Check (Ski & Snowboard team members)
• Read and acknowledge all important policies and documents. We will require your e-signature on all documents, ​these are available for review after signing in Flare

If you are yet to receive an email with this information, need to clarify information or unsure about how to review ​and sign your contract, please contact staff.services@skibuller.com.au

 

3. BULLER SKILLS ONLINE (LMS) TRAINING

Buller Skills is BSL’s online induction and training platform. Completion of your assigned training is ​required prior to your first day of work and to receive your Season Pass! The modules include an ​Introduction to BSL, Buller Crew and Departmental Overview

You will receive automated messages via email indicating when you are required to do this and how to ​access the required modules online. This will typically be sent out middle of May. If this is your first time ​completing Buller Skills you will be required to enter your email and create a password. If you have used ​Buller Skills before, enter your email and password that you have previously used. If you have any ​questions about the online induction, please contact Human Resources on hr@skibuller.com.au

Buller Skills can be completed on your phone, tablet or computer

• Download the SAP Litmos app from either Apple Store or Google Play
• Complete training via desktop, log in HERE

 

4. WHAT TO BRING

This may be the first time you have lived out of home or it is your first season and you may be unsure of what ​to bring. Below are some suggestions of things you may need to prepare for your Buller season. If you feel ​like you are missing some essential items, there is a free BSL staff shuttle bus that goes down to Mansfield ​(the closest town from the mountain) everyday commencing from the official first day of the season – there is ​Foodworks, IGA, KMart Hub, Reject Shop, Op shops and Pharmacy in town.

Clothing:

Staff Accommodation:

• Towel, toiletries
• These items will be provided but you are welcome to bring your own: Bedsheet, pillow and doona, doona cover, toilet paper

Your own ski/snowboard equipment:

You are able to use your staff discount at any of our Altitude Buller Sports stores on mountain and in the ​valley, these discounts apply to both retail and rental items! If you have never been to the snow before it is a ​good idea to rent equipment and take a lesson to decide which board and/or ski is right for you. Our amazing ​rental teams can help you with any of your questions and even give some hot tips for the right set up!

We encourage all team members to wear a helmet when they are on the slopes. Helmets are compulsory for all ​BSL team members if they are skiing or boarding in uniform or whilst on duty. We strongly advise everyone to ​have the appropriate ambulance cover. Best to check before your arrival as not all health providers cover ​Ambulance.

TIP # 1:

TIP #2:

“Do not overpack. You will share a space with up to 3 people so storage is ​very limited. You could always head to town (there is a free staff bus ​shuttle) and buy something if you need it”

5. DOWNLOAD TIME & ATTENDANCE APPS

6. PRE-WINTER TRAINING/INDUCTION (TBC)

 

GET EXCITED!

Working your first winter season is an amazing experience. You will make friends for life and gain new ​experiences, learn/improve your skiing and snowboarding skills. We can’t wait to welcome you!

 

MOBILE COVERAGE ON THE MOUNTAIN

 

□ OPEN AN AUSTRALIAN BANK ACCOUNT

You are required to open a bank account in Australia before you arrive at Mt Buller. We recommend ​National Australia Bank, Commonwealth Bank, or ANZ, although you are free to choose. All wages are paid ​directly into the Australian bank of your choice. This can be done in any major city or in Mansfield. You will ​not be able to receive your wages if you do not have an Australian bank account or are unable to provide ​the account numbers to our payroll staff.

 

□ GET YOUR AUSTRALIAN TAX FILE NUMBER:

□ WHEN YOU HAVE YOUR TAX FILE NUMBER, OPEN A SUPERANNUATION ACCOUNT

Superannuation, or ‘super’, is money put aside by your employer over your working life for you to live on when you ​retire from work. Most people can choose the super fund they want their contributions paid into. The YourSuper ​comparison tool will help you compare MySuper products and choose a super fund that meets your needs. Once​ you have a Super account please update your Flare profile with your Super details.​

If you are a temporary resident working in Australia and you are eligible for super, your employer has to make​ super guarantee contributions for you. You may be paid your super money once you have left Australia. This​ payment is called a Departing Australia super payment (DASP). New Zealand citizens and permanent residents of​ Australia are not eligible for this payment. To see if you’re eligible, and to apply for the DASP online or by​ downloading the paper application form, visit Temporary residents and super. More info about Super on this link.​

 

□ VICTORIAN WORKING WITH CHILDRENS CHECK (FOR SKI & SNOWBOARD DEPARTMENT)

It is an Australian and Victorian State law that all employees who work with children hold a valid ‘Victorian ​Working with Children’s Check’. This must be completed prior to your arrival at Mt Buller, or you cannot ​commence work.

You may apply for a Working with Children’s Check online and then complete the application at an ​Australia Post Office – please note Mt Buller Post Office cannot process these applications. The closest ​Post Office is in Mansfield – we highly recommend you complete this task before leaving Melbourne. The ​Working with Children’s Check is valid for 5 years and you will need to make payment when you apply. ​You must apply for an ‘employee’ Working with Children’s Check. Follow the link below to start your ​application.

https://www.workingwithchildren.vic.gov.au/individuals/applicants/how-to-apply

You will need to update your online onboarding to provide evidence that you have completed your ​application when you arrive at the resort.

 

□ TRAVEL INSURANCE & AMBULANCE COVER

We highly recommend all employees have appropriate travel insurance to cover any medical expenses for illness or ​injury. In the unfortunate circumstance you sustain an injury and require to be transported to hospital or the medical ​center via ambulance, you will be liable to the cost. A short trip in the ambulance can cost thousands of dollars.

There are several travel/health insurance providers that can offer coverage for overseas workers.

Please click this link to subscribe. https://membership.ambulance.vic.gov.au